New Delhi: The online platform for passport applications will be temporarily shut down from August 29 to September 2 for a maintenance exercise, according to a statement from the External Affairs Ministry. During this period, no new appointments can be made, and previously scheduled appointments will be rescheduled.
“Passport Seva portal will be down for technical maintenance from 29th August 2024, Thursday 20:00 hrs IST to 2nd September, Monday 06:00 hrs IST. System will not be available during this period for citizens and for all MEA/RPO/BOI/ISP/DoP/Police Authorities. The already booked appointments for 30th August 2024 will be suitably rescheduled and informed to applicants,” a note on the Passport Seva portal said.
To minimise public inconvenience, contingency plans have been established. “For rescheduling of appointments, we always have contingency plans. The maintenance activity for a public centric service (like Passport Seva Kendras) is always planned in advance so that no inconvenience is meted out to public. So rescheduling an appointment will not be a challenge,” a source from the External Affairs Ministry
The Passport Seva portal is used for booking appointments at centres nationwide for passport issuance or renewal. On appointment day, applicants must visit the center with required documents for verification, followed by a police verification. Passports are then issued either through the regular process, which takes 30-45 working days, or the Tatkaal mode for expedited processing.
