Uber, the ride sharing app that is transforming mobility across the world, recently introduced the Uber Lost & Found India Index, a list of the most frequently, and most surprisingly “lost & found” items by Uber riders in India. Besides this, the index also includes highlights like the cities most prone to forgetfulness, which days of the week Uber riders tend to be most forgetful, et al.
“Everyone has experienced that moment of panic when you realize you forgot a personal item on a plane, bus, train, and in many cases, your Uber. To acknowledge Uber’s most forgetful riders, and to prepare for Mercury falling into Retrograde in just over a week, we’ve created “The Uber Lost & Found Index.” Through this data and rider insight backed index, we want to bring the riders attention to the options available to them in case they lose something in an Uber, in a fun & playful manner. And I think it is specifically important for our riders in Bengaluru, given that Bengaluru has emerged as the most forgetful city in India,” – said, Christian Freese, General Manager, Bengaluru, Uber India
Here’s a quick guide for riders looking for “Lost Items”: Tap “Your Trips” and select the trip where you left something. Tap “I lost an item.” Tap “Contact my driver about a lost item.” Scroll down and enter the phone number you would like to be contacted at. Tap submit. If you lost your personal phone, enter a friend’s phone number instead. Your phone will ring & connect you directly with your driver’s mobile number. If your driver picks up and confirms that your item has been found, coordinate a mutually convenient time & place to meet for its return to you. If you are unable to connect with the driver, use “in. – app support” to report the loss and Uber Support Team will step in to help you.
As per the index, phones & rings are the 2 most commonly forgotten items, along with chargers & sunglasses. Surprisingly, there have been instances of riders have also left behind bullet – proof vests, potted plants, to pool sticks & kites, and even puppies.
Below is the snapshot of insights from Uber Lost & Found India Index: Most forgetful Indian Cities: Bengaluru, New Delhi, Mumbai,
Hyderabad, Kolkata et al.
Most common days to report items as lost (in India): Saturday, Friday & Sunday.
Most forgetful day in 2016 (days maximum items were reported as lost in India): 31st Dec, 2016, 11th Dec, 2016, 27th Nov. 2016 & 12th Dec, 2016.
Most forgetful week in 2016 (week maximum items were reported as lost in India): Week of 26th Dec, 2016, Week of 19th Dec, 2016, Week of 21st Nov, 2016, Week of 12th Dec, 2016 & Week of 5th Dec, 2016.
Most forgetful month in 2016 (month maximum items were reported as lost in India): Dec, 2016,
Most Unique Items Forgotten in Ubers in India: Cheque worth 15 Lakhs, Keyboard,
Puppies, Expensive watch, Expensive footwear, Liquor bottles, Wooden Planks, Cabbage, Grocery Bags & Cricket Bats.
Most Common Items Forgotten in Ubers in India: Phone, Ring, Keys, Wallet, Hats & Caps, Purse & Bags, License & I’d Cards,
Dongles, Charger & Sunglasses.
For more information on the global trends & insights from Uber Lost & Found Index, you can check out their blog: https://newsroom.uber.com/
Uber is evolving the way the world moves. By seamlessly connecting riders to drivers through our app, we make cities more accessible, opening up more possibilities for riders & more business for drivers. From our founding in 2009 to our launches in hundreds of cities till this date, Uber’s rapidly expanding global presence continues to bring people & their cities closer. Today Uber is available in 450+ cities across 73 countries. The service is available in 29 Indian cities — more than any other country outside the United States & China.
