Bengaluru: A portal on Complaint Management has been launched by Railways in English and Hindi on Android platform.
The public complaints and suggestions are being monitored on a real time basis. Necessary instructions have been issued to concerned officials to finalize the complaints at the earliest.
Bonafide passengers can send their valuable suggestions also through this newly launched portal.
The Railway Mobile App has currently received wide publicity through Indian Railways and via social networking sites such as Facebook and Twitter.
Minister of State for Railways Manoj Sinha has urged public to make use of thie app.